What services does BrightWave Studios offer?
We provide website revamps and design, social media content and management, email campaigns, blogging with light SEO, and content strategy planning.
How long will it take to get a response after I reach out?
We respond to all inquiries within 1–3 business days so you can keep your project moving forward.
Do I need a contract to work with you?
Yes — all projects are confirmed via email agreement. This keeps expectations clear and protects both parties.
Can you redesign my existing website?
Absolutely. We specialize in refreshing sites built on WordPress, Squarespace, or Wix so they look modern, professional, and user-friendly.
Do you also build new websites from scratch?
Yes — whether it’s a full build or a redesign, we create clean layouts with intuitive navigation and responsive design.
What does social media management include?
We offer both content-only packages (we create posts, you schedule) and full-service management (we create and schedule everything).
Do you provide a content calendar?
Yes — every social media and blog project comes with a clear content plan so you know what’s being posted and when.
What’s included in your email marketing services?
We design email campaigns that are visually polished, written in your brand voice, and scheduled for consistent delivery.
Do you help with SEO?
Yes — we provide light SEO with blogging and website setup, including keyword integration, optimized headings, and formatting.
Will I own my website after it’s finished?
Yes — you will have full ownership of your site and access to make updates anytime.
Do you offer ongoing support or updates?
Yes — we provide ongoing maintenance and updates to keep your site running smoothly and your content strategy fresh.
How do payments work?
Payments are made project-by-project or in agreed installments, outlined in your email agreement before work begins.
Can you help me integrate forms or lead capture tools?
Yes — we can set up contact forms, referral forms, and lead capture tools that connect directly to your email or CRM.
What are your business hours?
I operate Monday through Friday, 9 AM – 5 PM EST. I aim to respond to emails within 1–3 business days.
How can I contact you directly?
The best way to reach me is through the contact form on this site or by email. Calls are scheduled in advance so we can focus fully on your project.
Do you offer in-person meetings?
Most communication is handled online for convenience, but video or phone calls can be arranged if needed.
What file formats will I receive?
Website files are delivered through your chosen platform (WordPress, Squarespace, Wix). Content, graphics, or branding assets are typically provided in standard formats like .jpg, .png, or .pdf.
How do you handle project timelines?
Once we confirm scope and agreement, you’ll receive a project timeline so you know what to expect at each stage.
Do you work with existing accounts or set up new ones?
Both — if you already have accounts (like social media or email platforms), we can work with those. If not, we’ll set up new ones for you and provide access details.
What happens if I need help after a project is finished?
I offer ongoing support packages or hourly updates so you’re never left stuck.